Job Description
Community Manager
London, UK | Full-time
Our story
Beams is on a mission to make home renovation simpler and greener. We’re doing this by building a revolutionary technology platform and marketplace for homeowners and contractors so they can plan, design and build all in one place.
Backed by top-tier investors, Giant Ventures and Firstminute Capital, and with an experienced leadership team from Bulb, Deliveroo and Bumble, Beams is primed to disrupt the $450 billion European renovation market.
From the moment the customer starts to plan their renovation and selects their design, to final completion, the Beams platform offers a seamless journey, allowing homeowners to take a backseat and oversee construction, while Beams-vetted contractors deliver projects tailored to their clients’ tastes.
Removing the complexity and hidden costs for both customer and contractor, the business solves the UK’s pressing renovation issues: finding the right service provider, simplifying the complexity of large-scale projects with integrated design and project management tools, and managing payments to complete the job.
Beams dramatically reduces the environmental impact of construction by sourcing sustainable materials and incorporating cutting-edge energy efficiency measures in its designs. We’re a pending B Corp and in the process of attaining full B Corp membership.
This is a unique opportunity to completely overhaul the UK’s attitude to interior design and renovation. We’re building all processes and systems from the ground up, cultivating a community of top-quality contractors, attracting users to the platform, and building a sophisticated supplier ecosystem to support each home renovation.
We’re seeking a Community Manager to join our team and help us bring this vision to life.
Our culture
Having a positive impact and cultivating a positive company culture are important to us. We reward and applaud people who take action, who get results, who can communicate clearly and straightforwardly, who are always looking to improve things and who turn up everyday with energy and appetite.
Your team
Reporting to the CMO, you’ll be instrumental in building an engaged and vibrant community of contractors, homeowners, suppliers, sustainability advocates, investors and more. This role sits within a fast-paced and energetic start-up, where your impact will be significant and rewarding. An incredible opportunity to be an instrumental player in building and scaling a technology brand with big ambitions.
Your responsibilities
Strategic Development: Ideate and implement our community marketing strategy from scratch, ensuring that we build, nurture and grow our community, fostering engagement, and promoting our network across various platforms.
Community Engagement: Act as the primary point of contact for our community, engaging with users across social media platforms, forums, and other online and offline channels. Foster meaningful discussions and enquiries and report back to the team.
Content Creation: Develop and curate engaging content for our community, including blog posts, social media updates, newsletters, and other communications. Collaborate with the marketing team to ensure content aligns with our brand voice and messaging.
Community Advocacy: Champion the needs and preferences of our community internally, advocating for enhancements to our products, services, and user experience based on community feedback and insights.
Event Coordination: Organise and facilitate community events, both online and offline, such as webinars, meetups, and workshops. Coordinate logistics, invite speakers, and ensure events run smoothly.
Press generation: Drive impactful press coverage that promotes our community and shares engaging storytelling around positive impact.
Data Analysis: Track and analyse key metrics related to community engagement, sentiment, and customer feedback. Generate reports and insights to inform decision-making and identify opportunities for improvement.
Who you are
Dynamic, empathetic and self-starting individual who thrives on building meaningful connections and fostering community engagement.
Genuine passion for understanding and advocating for the needs of others, and you excel in creating inclusive and welcoming environments where people feel valued and heard.
Strong communication skills, both written and verbal, allow you to effectively interact with diverse audiences across various platforms.
Resourceful, adaptable, and able to navigate complex situations with professionalism and integrity.
Collaborative team player, you enjoy working cross-functionally to drive positive outcomes and deliver exceptional experiences for our community members.
You are excited to join a forward-thinking organisation like Beams, where you can leverage your talents to make a real difference to our community.
An interest in interiors, construction and sustainability is ideal.
Requirements
5+ years in a marketing or community role.
Proven track record in developing communities at scale.
Ability to develop and implement strategic plans to achieve company objectives and targets.
Familiarity with various digital marketing channels such as social media, email marketing, content marketing and analytics tools.
Proficiency in analysing data to inform decision-making and optimise marketing strategies.
Ability to generate innovative ideas for marketing campaigns, branding initiatives, and promotional activities.
Excellent written and verbal communication skills to effectively convey marketing messages to target audiences, as well as to liaise with internal and external stakeholders.
Experience in developing and managing marketing budgets, allocating resources effectively, and optimising ROI.
Package and Benefits:
💰Competitive salary and share options giving you a stake in the company’s success
🌴 25 days annual leave plus bank holidays
🚀 Opportunities for professional growth and skill development within a fast-paced and collaborative environment
📚 Budget for learning & development to support your growth
💻 Hybrid working: This is a full-time position with a flexible balance of days at our London office and home days.
At Beams, we're committed to fostering a diverse and inclusive workplace where everyone is treated with respect and dignity. We believe diversity of thought, background, and experience drives innovation and success. We're dedicated to building a team that represents a variety of perspectives and experiences, and we actively encourage applications from underrepresented groups. We're an equal opportunities employer, all applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other characteristic protected by law.
If you're passionate about making renovation simpler and greener and share our commitment to making a positive impact, we encourage you to apply for a role with us, even if you're not sure you're a perfect match. We look forward to hearing from you and discussing how you can contribute to our team. Apply now by emailing us at hello@beamsrenovation.com, or connect with us to learn more about our current opportunities.
Apply now by emailing us your CV or link to your LinkedIn profile: careers@beamsrenovation.com